On this page
Stripe accounts support additional users because businesses have bookkeepers, developers and partners. That is not the same as sharing the owner’s password. A shared password cannot be limited, cannot be revoked cleanly, and is exactly what a restriction looks for when the question is who controls the business.
If the only way to help is the password, the help is the problem.
What is actually moving
API keys are worse. A secret key can create charges and refunds without a person sitting in the dashboard. Pasting it into a chat, a freelancer’s laptop, or an assessment form is a permanent leak. RevRouters does not ask for keys. If a form does, close it.
- A role can be revoked.
- A password cannot be half-shared.
- An API key is the account in text form.
- A stranger with admin is a new controller.
What people confuse it with
During a review, adding a crowd of new administrators looks like the control of the account is changing. Add people you actually employ. Do not add a stranger who says they can talk to Stripe for you.
Not a reinstatement method
What to do with it
Give the smallest access that does the job, and keep the secrets.
- Invite a user. Do not send the password.
- Do not send recovery codes or API secrets.
- Remove anyone who has left.
- If an assessment needs a fact, export the fact. Do not export the login.
What this briefing is not
Questions on this note
Can my accountant have access?
Yes, as a user you invite, with the access they need. Not with your password, and not by logging in as you.
Does RevRouters need a team seat?
No. This service does not log into Stripe.
Continue in the briefing
Terms
Why Sharing or Borrowing a Stripe Account Is Not a Remedy for a Freeze
Why using someone else’s Stripe account after a freeze or block breaks the rules, puts both businesses at risk, and is not what a payment partnership is.
12 min
Freezes
What to Export from Stripe on the Day of a Restriction
Access can narrow after a restriction. Export the notice, the capabilities, the balance and the dispute list while you still can.
11 min
Accounts
Beneficial Owners, and Who Stripe Expects to See
Stripe asks for the people who own and control the company. Substituting a cleaner name is not verification. It is a false account.
11 min
Freezes
What to Gather After a Stripe Freeze Before You Request an Assessment
The exact record to assemble after a Stripe freeze or block before you ask RevRouters, or anyone else, whether a partnership can even be discussed.
9 min