On this page
A restriction is the moment the file should be copied, because later screens can hide charges, payouts or team access. You are not stealing your own records. You are keeping the facts the notice will be compared against. What you must not copy is a password, a full card number, or an API secret.
The dashboard you can see today may not be the dashboard you can see next week.
What is actually moving
The useful export is small: the notice, the capability state, the balance pots, the payout list, the dispute and warning counts, and a sample of recent charges that show descriptor and product. A full database dump you do not understand is worse than a one-page brief.
- The notice.
- Charges and payouts: on or off.
- Pending, available, reserved, in transit.
- Disputes and warnings.
- The descriptor on a real charge.
What people confuse it with
Sending that export to a stranger who offers to “unfreeze” it is how businesses lose the account twice. RevRouters does not ask for the login. An assessment can take the summary. It cannot take the keys.
Not a reinstatement method
What to do with it
Copy the state, not the secrets.
- Save the notice and the date.
- Save capabilities, balance pots, and whether payouts are paused.
- Save dispute and refund totals you can actually see.
- Do not export full card numbers or share the password to get a second opinion.
What this briefing is not
Questions on this note
Should I give someone my Stripe login so they can export it?
No. Export it yourself. A login is the account. RevRouters will not ask for it, and neither should anyone who claims to lift a freeze.
What if I can no longer see the charges?
Save what you can still see, and say what you cannot. A gap is better than a reconstructed history.
Continue in the briefing
Freezes
Stripe Payouts Paused: What to Do in the First 24 Hours
A practical first day when Stripe has paused payouts: what to read, what to save, what to keep fulfilling, and what not to do with another account.
16 min
Freezes
How to Read a Stripe Restriction Notice and Information Request
How to read a Stripe restriction email line by line: scope, deadline, capabilities, documents, and what not to send back.
10 min
Freezes
What to Gather After a Stripe Freeze Before You Request an Assessment
The exact record to assemble after a Stripe freeze or block before you ask RevRouters, or anyone else, whether a partnership can even be discussed.
9 min
Terms
Team Access Without Sharing the Password
Add a person to the account with the access they need. Do not hand over the owner password, the recovery codes, or the API keys.
11 min