GuidesAssessment
Understanding settlement, reserves and disputes
The money questions that sit beside any conversation about a revenue share.
Settlement
Settlement is where successful card payments end up. In a partnership, you need the legal name on the account and the bank details that receive the funds. If those belong to one business and the sales belong to another, that difference has to be explicit and permitted.
RevRouters does not receive the settlement in the service described here, and it does not move the funds.
Reserves, refunds and disputes
Processors can hold reserves, delay payouts and debit refunds or lost disputes from the balance. Someone has to carry that cost. Naming them is part of the agreement, alongside the provider’s own terms.
No figure for a reserve, a dispute rate or a loss is published here. Inventing one would not make the risk clearer.
After the money has already moved
A sale can be paid out and then refunded or disputed. The balance can go negative. A closure can leave funds held. Those are not edge cases to leave out of the conversation about a share of revenue. They are the conversation.
Write down who funds a refund, who answers the dispute with evidence, and who pays if the processor debits the account after the share has been paid. If the answer is “the processor will sort it out”, you do not have an answer. The processor will sort it out according to its terms, which may not match the split you assumed.
For Stripe freezes, pauses, closures and disputes, use the accounts briefing. It is explanatory. It does not lift a restriction.
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